![]() These versions have the Logon network security setting disabled or removed from the Microsoft Exchange email account settings. Those versions have been updated to prevent the problem that has been described above. ![]() Note: Outlook 2016 and some recent builds of Outlook 2013 are not affected by this issue. If you’re faced with this issue, you can follow the instructions below to resolve the issue. Outlook keeps asking for password when connecting to Office 365 In this instance, this issue can occur if the Logon network security setting on the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication. Outlook must be online or connected to complete this action. The connection to Microsoft Exchange is unavailable. If you cancel the credentials prompt, you receive the following error message: When you try to create an Outlook profile or connect to a Microsoft Office 365 mailbox, you’re continually prompted for credentials while the client displays a trying to connect… message. Let’s take a look at the typical scenario where you encounter this issue. ![]() We will also identify the cause of this issue. If you notice that the Microsoft Outlook email client repeatedly prompts for a password when connecting to Microsoft 365 (formerly Office 365) on your Windows 10 device, then this post is intended to help you with the solution to resolve this anomaly. ![]()
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